Corrections Policy

The Shamo Bet corrections policy explains how users can report incorrect information, how we review those reports, and how we correct or update content. It covers information published on this website for users in Ethiopia.

Our Commitment to Accurate Information

Shamo Bet aims to keep information accurate, current, and useful. However, mistakes can happen, and published details may become outdated as services or requirements change.

Bonus terms, odds displays, payment methods, withdrawal limits, app availability, licensing details, responsible gaming tools, and regional restrictions may change. This policy explains how to raise concerns and what happens after we receive a correction request. It is a process for improving accuracy, not a promise that every page is always error-free.

What Types of Errors Can Be Reported?

You can report factual errors, missing context, or unclear instructions in guides, reviews, and policy pages. Examples include:

• Incorrect bonus conditions, wagering requirements, promo codes, or expiry dates.
• Outdated deposit or withdrawal instructions, limits, fees, or requirements.
• Wrong payment method availability, including local Ethiopian payment channels where applicable.
• Inaccurate app, login, registration, or account instructions.
• Outdated licensing, regulation, legal age, or regional availability statements.
• Unclear responsible gaming information or instructions for using protective tools.
• Incorrect opening hours or support availability.
• Wrong sports betting, live betting, football, keno, or games information, if offered by Shamo Bet.
• Broken links, outdated screenshots, or instructions that no longer match the service.

A correction report concerns website information. Account disputes, payment problems, and settlement queries may also require support review; correcting a page does not by itself resolve those issues.

How Users Can Report an Error

1. Contact us: Report the issue through our Contact Us page using an available official contact channel.
2. Identify the content: Include the page URL, section heading, and exact statement that you believe is incorrect. Explain what appears wrong or outdated.
3. Add supporting evidence: Where available, provide a screenshot, the date you noticed the issue, a payment notice, current bonus term, regulator reference, or error message.
4. Allow for review: The team reviews the request and compares it with available internal records and relevant external information.
5. Confirmed errors are corrected: If the report is supported, we update the affected section and consider whether related pages also need changes.
6. Unclear claims need verification: We may request further details or delay publishing a change until the information can be confirmed.

Share only what is needed to explain the issue. Do not send passwords, one-time codes, full payment credentials, or unnecessary identity documents. Remove unrelated personal details from screenshots.

How Shamo Bet Reviews Correction Requests

We review the claim in context, starting with the page where it appears. We check whether the statement was incorrect when published, has since become outdated, or applies only under particular conditions.

Depending on the issue, we compare it with current terms and conditions, bonus rules, payment and withdrawal information, registration instructions, app guidance, and betting pages. Licensing and legal claims require checks against relevant official records or notices where available.

Complex or sensitive matters may be referred to an editor, support team, compliance contact, or subject matter reviewer. We avoid changing legal, age, licensing, regional, or other sensitive policy details until they are verified.

When a correction is confirmed, we update the affected section and record what changed and why. A request may be declined if the evidence does not support it, or remain open while conflicting information is checked. We do not promise instant updates or acceptance of every claim.

How We Handle Outdated Information

Information may become outdated without having been wrong originally. Betting products, payment providers, app versions, promotion periods, regulatory requirements, and regional availability can change.

Updates may cover:

• Bonus terms and promotional conditions.
• Deposit and withdrawal instructions and payment method availability.
• Account registration, login, app download, and mobile usage steps.
• Sports betting, live betting, keno, and games descriptions, where offered.
• Licensing references, regulatory requirements, age limits, and regional restrictions.
• Responsible gaming information and available support tools.

When reviewing Shamo Bet outdated information reports, we check the applicable date and conditions before replacing the content. A payment method update, withdrawal rules update, or bonus terms correction may apply only to certain accounts or promotions. We aim to state those limits clearly rather than present a conditional change as universal.

Correction Labels and Update Notes

For a material change, we use an appropriate correction note, update note, or edited date to make the revision traceable. A correction note identifies information that was wrong; an update note explains a later change in the service or applicable rules.

Where useful, a note describes the affected information and when it changed. An edited date does not mean that every statement on the page was independently rechecked on that date. Minor spelling, layout, or wording fixes do not normally need a public correction note.

What Counts as a Material Correction?

Changes that can affect user decisions

A material correction changes information that could influence eligibility, account access, money movement, or responsible gaming decisions. Examples include:

• A wrong withdrawal limit, wagering requirement, or bonus expiry date.
• An incorrect payment method status or misleading deposit or withdrawal instruction.
• An outdated licensing statement requiring a verified licensing information update.
• An incorrect legal age requirement or legal or regional availability statement.
• Instructions that could prevent account access or misuse of responsible gaming tools.

Edits that do not change the meaning

Non-material edits include grammar fixes, clearer wording, formatting changes, improved headings, replacement screenshots that preserve the meaning, and repairs to broken internal links. If an apparently minor edit changes an important instruction or fact, we treat it as material.

Limits of the Corrections Policy

Shamo Bet cannot verify every claim without sufficient supporting evidence. Some confirmations or changes depend on operator systems, payment providers, regulators, or third-party game providers. Conflicting records may require further review.

Bonus and payment information may vary by account, region, verification status, or promotion period. Before using a bonus, making a deposit, requesting a withdrawal, or playing a game, check the current applicable terms and official account notices.

This policy does not replace the Terms and Conditions, Privacy Policy, Responsible Gaming guidance, or legal notices. It does not change contractual terms or guarantee a particular account or payment outcome.

Betting involves risk. Website information is not a guarantee of winning. Only eligible users of legal age should use betting services, and corrections do not remove the need to check eligibility and use responsible betting information.

Related Policies and Useful Pages

For applicable service rules and data handling, read the Terms and Conditions and Privacy Policy. The Disclaimer explains further limits on website information.

For regulatory context, consult License & Regulation and Legal Status in Ethiopia. Our Responsible Gaming page provides guidance on safer use of betting services.

Final User-Focused Statement

Thank you for helping improve the accuracy of Shamo Bet information. Use published guidance responsibly, check current terms, and report suspected errors through Contact Us. User feedback and corrections help us keep information clear, current, and useful for players in Ethiopia.